Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Gain
ACT (25) | Everywhere (404) | NSW (170) | NT (3) | QLD (65) | SA (16) | Somewhere else (6) | TAS (5) | VIC (86) | WA (28) |
17094 Someone from NSW thinks their gain is As expected at 25 Apr 2011 12:04:25 PM
I've had Vodafone for 13 years and also an Optus work hone for 4 years. Generally people get rid of their own phone once they get a work phone... but actually you cant do that with Optus, you need another phone to ensure you always have coverage.
I honestly cannot understand why people are winging about coverage? 'Coverage' has always been fine, on either a Nokia or non Apple smartphone, in most places all over the country. Admittedly there are a couple of dead spots around the places i travel but you could not say that Optus is better than Vodafone.
This leads me to believe one thing... Australians are being brought up a breed of WINGERS!
I hear this website started over a dude who had bad service within 6 weeks of joining? What the hell! You guys need to toughen the hell up, or just shut your mouths and move to Telstra, you'll pay the price!
I honestly cannot understand why people are winging about coverage? 'Coverage' has always been fine, on either a Nokia or non Apple smartphone, in most places all over the country. Admittedly there are a couple of dead spots around the places i travel but you could not say that Optus is better than Vodafone.
This leads me to believe one thing... Australians are being brought up a breed of WINGERS!
I hear this website started over a dude who had bad service within 6 weeks of joining? What the hell! You guys need to toughen the hell up, or just shut your mouths and move to Telstra, you'll pay the price!
Coverage has not been fine. I constantly encounter dead zones in Internet connectivity. Calls have been dropping out with annoying regularity. Yesterday, I was unable to send a damn text to a friend. This is a service I pay $69 per month for. I have every right to "whinge" if I am not getting my money's worth.
You should consider taking the medicine of your own prescription, shutting your mouth and staying with Vodafone if you are so happy with it! I was happy until 6 months ago and I haven't been going around telling people to "toughen the hell up". What is that supposed to mean anyway?
Go have a winge, buddy.
To some people vodafail is great you say? Well for some people it is NOT. So in your opinion they do not have the right to complain because you have no issues with them!?!? Grow a brain and keep your idiotic opinions to yourself.
Also, Telstra, expensive? Unlimited texts and $550 worth of calls and a few gig data with FULL reception for $59 a month is great. But if you think that is expensive, then have you ever heard of "quality over quantity?" Because that's why they're so good with reception, the extra cost you claim they have, is obviously put to good use!