Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
17460 Someone from ACT thinks vodafone is Post Mortem at 27 Apr 2011 04:47:18 PM
I finally ceased my contract with vodafail (it took me literally going into a store and telling potential customers in front of employees not to sign up). I am now in $100 credit and was told over the phone that they can send me a cheque but that unfortunately, the address that I live at does not exist. I am apparently without a postal address and I cannot recieve a cheque unless I live somewhere. Suicidal levels of rage.
27 Apr 2011 10:34:16 PM: Congratulations on resorting to embarassing yourself infront of innocent staff to get your way. Hopefully you find peace in your life so that suicide isn't a resolution for you.