26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18144 Someone from NSW thinks vodafone is very at 26 May 2011 07:03:51 PM
all sorts including credit card details hacked
27 May 2011 02:24:46 AM: Do you have any evidence that your credit card details have been hacked?
29 May 2011 03:31:05 PM: no actual evidence that it was vodafone but theses guys are one of the very few who have all my details, and who reported a breach of security a few months ago (credit card numbers released).I could not even receive a message from my banks fraud dep as my voice mail does not work. Over it.... went and saw staff at a vodafone store today and they say I should be able to get out of contract as I have little to no reception.