I ported from 3 to Vodafone 9Apr. On 6May I received a message saying I was $85 odd over my limit. I phoned V/f. On 10May I found I was 196 off over and hadnt used the internet since 6 May when I got my excess message. They disconnected me from the internet - I agreed to it! I received my account for the month - $440 odd. How did it get to that. I havent used the internet in any way. Im on the Infinate plan and hardly getting any benefit from it. I only use texting/mms now and the mms sometimes can take up to 6 or 7hrs to get to the other end - Im only sending them to people in Aust. I get roaming a lot, get cut off on my calls (havent used that service for about 2wks now). Continually getting cut off a site and then it keeps reconnecting and reconnecting and reconnecting without getting anywhere. Ive contacted the Ombudsman and am trying to get in contact with the person from V/f, the last time on Mon, asking her to phone me on my landline when I got back from where I was staying. Didnt return my call so going back to Ombudsman. Im fed up with it. NEVER have I been billed so much. They had the gall to tell me on the 6Apr to increase my plan by 1Gb. The last time I called last Thur I think, I was told I had used 3Gb - where/how. How can you do that when you arent connected to the net? I only paid the $49 for the month because Im disputing the amount I am supposed to owe. I dont care what they say, Im NOT paying it. Under the circumstances, I feel they should spread that non existent usage across 2 months. Im fed up with the N8 freezing all the time, so am taking it back and going to demand a new phone. I will not have it sent in for repair. Its frozen about 4 or 5 times since Apr 9!