Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
18358 Someone from SA thinks vodafone is EPIC FAIL at 9 Jun 2011 02:39:58 PM
every month they are still charging me when my bills should be $0 as i pay fortnightly. There is $130 discrepency i have stopped paying until they sort it out! WHen spoke with them they said they could not get access to information because of net down. THey have blocked me from my vodafone website access because put in 3 wrong passwords. So when i rang to get it changed they say that they cant as the whole website has been down. What for 6 months!!!!! say website is down NOT wrong password or phone number.
Cannot get any phone coveraage on new Iphone 4. not network nothing.partner changed phones and still samet thign happening to his. THey are EPIC FAIL and customer service is shocking, service is shocking they should be shut down for ripping people off! not delivering on the deals they provide!!!
Cannot get any phone coveraage on new Iphone 4. not network nothing.partner changed phones and still samet thign happening to his. THey are EPIC FAIL and customer service is shocking, service is shocking they should be shut down for ripping people off! not delivering on the deals they provide!!!
11 Jun 2011 05:15:33 PM: how can a website be down for 6 months lol so funny. you should write a letter or something to the head of vodafone or something. but got to say vodafone is failing pretty bad. don't they find themselves embarrasin!!!