Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
19102 Someone from NSW thinks vodafone is Pocket wifi - very low speed at 9 Aug 2011 11:37:10 AM
I got Vodafone Pocket Wifi 2 mobile broadband modem on Aug 8th 2011 and was very disappointed with the download speeds I am getting from it. I used www.speedtest.net to check the speed and the peak speed I am getting is only 0.6 mbps !! Average speed is even lower :-( I am using this device in Parramatta, Sydney and the Vodafone coverage map shows excellent coverage. Following is my observation on the environment
1. Signal strength on the mobile modem shows 5 bars which is the maximum best
2. Network connection shows 'H' meaning HSDPA. I suppose this connection is better than 3G
3. Only one device connected to the mobile broadband
4. Signal strength on my laptop is again 5 bars which is the maximum best
Vodafone website says that the speeds will range from 300 kbps to 3 Mbps but will vary according to the signal strength in the house. I am getting the best signal possible but the peak download speed is just 600 kbps which actually is terribly bad. I was expecting a speed atleast 1.5 Mbps
This is very unfair and not according to the promises made by Vodafone. I will be returning back my set to Vodafone and switch back providers
1. Signal strength on the mobile modem shows 5 bars which is the maximum best
2. Network connection shows 'H' meaning HSDPA. I suppose this connection is better than 3G
3. Only one device connected to the mobile broadband
4. Signal strength on my laptop is again 5 bars which is the maximum best
Vodafone website says that the speeds will range from 300 kbps to 3 Mbps but will vary according to the signal strength in the house. I am getting the best signal possible but the peak download speed is just 600 kbps which actually is terribly bad. I was expecting a speed atleast 1.5 Mbps
This is very unfair and not according to the promises made by Vodafone. I will be returning back my set to Vodafone and switch back providers
10 Aug 2011 12:35:50 PM: u paid money 4 it, now not happy & u found this web site to vent. should have done more research & u wouldnt be out of pocket. i just wish people would stop buying stuff from this gr8 company.