Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
20501 Someone from NSW thinks vodafone is BONUS BANK FAILURE at 31 Dec 2011 09:56:07 AM
now still waiting for my bonus bank delivery (see 20438) I called our good friends in India and was told mu phone was dispatched and should arrive before end of next week. when I pushed her further for consignment number she told me should couldnt see my order but was guessing it was sent.
She then looked further into it and found my order and said she escalated my enquiry to find out why it had not been sent yet. I doubt this was done and dont expect any result. I now sit still waiting in hope my new phone will arrive.
I fdont know why I call them, there is no reasoning with them and never get any solution or reliable info.
Been a prepaid customer for over 8 years. doesnt seem to count for much
She then looked further into it and found my order and said she escalated my enquiry to find out why it had not been sent yet. I doubt this was done and dont expect any result. I now sit still waiting in hope my new phone will arrive.
I fdont know why I call them, there is no reasoning with them and never get any solution or reliable info.
Been a prepaid customer for over 8 years. doesnt seem to count for much