26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20855 Someone from QLD thinks vodafone is I CAN'T HEAR YOU!!!!!! at 13 Feb 2012 01:26:43 PM

I am still checking the RECEPTION (bars) and towers in brisbane.
last week:

thurs 09/02/12 6-10am
fri 10/02/12 6-10am
sat 11/02/12 6-10am
sun 12/02/12 6-10am

My study showed MOST NO SERVICE/BAD RECEPTION/POOR RECEPTION by viewing the area'a or towers on my handset in these hours.

1.Between 10 minutes to the hour(worst)
2.On the hour to about 30 minutes past the hour each day.(worst)
The bars fluctuated between 1-5 bars whilst standing still.
The towers fluctuated from under the tower where I am at, to wild extremes to towers 12kms away.
It was wild fluctuation.

In this timeframe I counted about 100 times where my handset showed 1 bar and no towers.
100 times 2 bars and no towers
100 times 3 bars and no towers
100 times 4 bars and no towers
On many ocassions 0 bars and no towers
On many ocassions towers with many fluctuations 1-3 bars.

My conclusion is that any crap, that comes from mouths of the 1555 MUMBAI Vodafone NO CUSTOMER SERVICE, about how there is no reception problem, is just what it is .....CRAP!!!

I have to think ,is Vodafone removing the towers,one by one,not building them.