Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2247 Someone from SA thinks vodafone is extreme at 27 Dec 2010 12:15:41 PM
continued drop outs and failures to connect. I have had varius issues with Vodafone and found customer service to be unacceptable in this day and age.
Vodafone use the TIO to process their complaints as a standard practice. If you have a complaint, Lara is the face of Vodafone, she is not real nor is Vodafone customer service.
Vodafone use the TIO to process their complaints as a standard practice. If you have a complaint, Lara is the face of Vodafone, she is not real nor is Vodafone customer service.
27 Dec 2010 01:19:01 PM: I live in the city and get crap reception WTF??
27 Dec 2010 02:06:52 PM: I compolained more than 6 months ago about my calls dropping out. They replied that they wouldn't do anything unless I can tell them the exact dates and times it happend. I changed carriers.
27 Dec 2010 04:46:27 PM: i called to ask why i wasnt getting calls or messages....i have to reset my network settings on my iphone at least 3 times a day just to get my messages and my phone has been checked, the sim has been replaced and neither of them are the issue, its because the phone cant find the towers!!
27 Dec 2010 05:09:51 PM: i had an issue with my phone about 4 months ago.....everytime my boyfriend would call me he was getting a males voice answering.....this in turn caused a huge fight between us because he thought i was cheating on him.....turned out my sim card had actually been cloned and vodafone actually did nothing to rectify this situation. i ended up changing carriers.
27 Dec 2010 05:50:17 PM: at least lara is the only person that you can understand i live in paralowie and can't even make a mobile call from home 8 out of 10 times when we go fishing at wallaroo its out right disgracefull