Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2288 Someone from QLD thinks vodafone is Pathetic at 27 Dec 2010 12:24:48 PM
I swapped to vodafone just before the 3 merger. The sales rep told me the service would improve in my area because of the merger. On 3 I had limited reception issues. The service area map showed very good service in my area on vodafone, in fact it was better than 3 according to the maps.
Now, my phone drops off the service randomly, I cant use it downstairs in my house (if you can figure out why you're doing better than me) and for awhile there every night at 6pm the network would completely disappear to return 30-40 minutes later. Why? Buggered if I know!
Anyway, total fail began today. My partner is in Sydney for Christmas and now our phone conversations are more weird than normal. We will be talking fine for several minutes and then I can no longer hear him but he can hear me. What the? We have had multiple calls like that, I can only assume its so we hang up and call again to incur more fees or something.
We are both looking into a new provider and are considering the class action. You suck vodafone!
Now, my phone drops off the service randomly, I cant use it downstairs in my house (if you can figure out why you're doing better than me) and for awhile there every night at 6pm the network would completely disappear to return 30-40 minutes later. Why? Buggered if I know!
Anyway, total fail began today. My partner is in Sydney for Christmas and now our phone conversations are more weird than normal. We will be talking fine for several minutes and then I can no longer hear him but he can hear me. What the? We have had multiple calls like that, I can only assume its so we hang up and call again to incur more fees or something.
We are both looking into a new provider and are considering the class action. You suck vodafone!
http://www.news.com.au/business/vodafone-facing-class-action/story-e6frfm1i-1225976668127
Regards.
Data is always slow from "too much traffic". The shit never improved in the 4 years i was with them. Optus seems to be loads better without the Telstra pricetag
http://www.piperalderman.com.au/vf/
The company is Piper Alderman and they have offices in Brisbane, Sydney, Melbourne and Adelaide.
If yes, I will do it immediately. What's more the Vodafone roaming service overseas is an absolute joke, except for the unbelievable charges.