Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2390 Someone from NSW thinks vodafone is Worst telco around!! at 27 Dec 2010 12:48:24 PM
What mess am I in??? Let's see...
- I lose reception in highly populated areas like the city
- Phone internet is too slow for emails
- 3G has been down for god knows how long, I understand there needs to be upgrades but how about a public service announcement letting everyone know to switch back to 2G and how to do it
- Answering back to my 20 emails of concern
- Absolutely no reception when your at a festival so its hard to ever find anyone
The worst part is that I have 12 months left of my contract and have no way of getting out of it without being out of pocket!!!!!! No way will I be renewing!!!!!
- I lose reception in highly populated areas like the city
- Phone internet is too slow for emails
- 3G has been down for god knows how long, I understand there needs to be upgrades but how about a public service announcement letting everyone know to switch back to 2G and how to do it
- Answering back to my 20 emails of concern
- Absolutely no reception when your at a festival so its hard to ever find anyone
The worst part is that I have 12 months left of my contract and have no way of getting out of it without being out of pocket!!!!!! No way will I be renewing!!!!!