Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2601 Someone from QLD thinks vodafone is not as good as it used to be at 27 Dec 2010 01:43:05 PM
I've been with Vodafone for about 18 months now. The service was fine - great, actually - until about six months ago. I live in an a metro area of the Gold Coast which used to get about 3-5 bars of 3G reception. For the most part it worked fine and provided acceptable service. Then almost overnight, everything changed. I now get about 0-2 bars and data is an absolute pain. I thought it might've been my handset but after testing different handsets with different sim cards, the problem was clear. Unfortunately the issue isn't isolated, as reception everywhere in general is rubbish. 2G on the other hand is fine, however is pretty slow for data... particularly when connected via GPRS. This isn't what I paid for. I never thought I'd say it, but it seems Vodafone is WORSE than Droptus. in six months time (if I can last that long) I'll absolutely be joining Telstra.