Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3374 Someone from SA thinks vodafone is 75% at 27 Dec 2010 04:07:06 PM
I am tired of Vodaphone and other large telcos stealing my unused prepay funds by not recharging by the due date. In my case I lost $75. keep recharging or loose all the accumulated free call times. The catch is even tho you have plenty of credit if you dont recharge by the due date you lose all. This is equivalent to old fashioned highwaymen. They are stealing our money. We could have text reminders recharge at least.At most the money we spend is ours and account recharge periods should be at least 6 months. Why not ? ? ? the answer is of course that it serves them to maintain the current system Vodaphone prepay customers forfeit millions. They steal just like the big banks do. Its a corporate disgrace and lacks business integrity.