Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3588 Someone from SA thinks vodafone is dead man! at 27 Dec 2010 04:22:14 PM
Had 2 sim card plans with another provider, wanted to port one of them.. got to the shop, exec were helpfull, however made a blunder by porting another card which was not requested to be ported, was without any service for a few hours unable to comprehend what was happening..
have been trying to call the helpdesk since then, have only managed to reach the que waiting for being online for atleast 90 mins each time.. since then only waiting..... also have billed me for the wrong plan for both the mobile plans.. which effectively means that i'm paying for services which i did not request and not using...........
have been trying to call the helpdesk since then, have only managed to reach the que waiting for being online for atleast 90 mins each time.. since then only waiting..... also have billed me for the wrong plan for both the mobile plans.. which effectively means that i'm paying for services which i did not request and not using...........