I've been a Vodafone customer since 2004 and have been happy with their service up until the last year now. Vodafone has NOT done a thing about their networks coverage, in fact you can't even drive from Melbourne to Swan Hill/Mildura and use your phone and in areas where they have coverage (going on their coverage maps) you end up with crap coverage or no coverage. Their base station in my town is always going off line and we have had days of no service at all and their customer care people tell you there is no issues and it must be your phone. Bullsh@t it's my phone. If that's the case the 5 (old) mobile phones I have are faulty?? No it's your stupid network that's at faulty. I have only just a couple of months ago moved the other family members mobiles that were on with Vodafone to Optus. Optus might not be much better but at least their network where I am works and they are improving and installing more base stations. I was told for Vodafone managment after I sent them a letter about their poor network coverage that the number one reason people leave Vodafone was because of coverage in country areas and you know what they are doing about that? They are spending money on their network and putting up more base stations in the cities, WTF!!! You have coverage problems in the country so you put more base stations up in the cities? How does that help the coverage in the country?? It's pointless having great plans when you don't have coverage. Vodafone needs to wake up to themselves and spend money and fix their network. Vodafone are going to end up being a city only mobile phone carrier.