Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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4799 Someone from QLD thinks vodafone is really bad at 27 Dec 2010 07:17:51 PM
I have a plan with vodafone.I recently bought a game from gameloft which is endoresed by vodafone but I found that each time I play the game Iam charged for it.This was never mentioned to me.When I tried to unsubscribe from the game, customer service at vodafone was not helpful and gameloft have not responded to my enquiry and my bill gets higher every month even though I have not been playing the games.My wife is also on a plan but last month after receing her credit she made just 2 phone calls and was told that her credit which is supposed to be $180.00.just got finished by two phone calls and when we tried to find out why she was told that she has been using internet and yet she does not ashe does not even have an e-mail address and vodafone is not helping at all but continues to bill us as if everything is normal