Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
487 Someone from VIC thinks vodafone is Hopeless at 17 Dec 2010 05:50:18 PM
I recently signed up with Vodafone for an iPhone. First, I receive the phone without a number. Calling their service line kept me on hold for almost 2 hours. Gave up and had to head down to one of the Vodafone shops. Then I tried to unlock my iIphone as I am heading overseas. According to their Website, I will get a message when it is ready to be unlocked. Never got that message until someone told me to just go ahead. Oh my! Someone NOT in Vodafone phone is doing a better job than those who are getting paid. You think that's it? No! The data service is beyond words that I can find in my vocabulary. Try opening a site and you can drive from Geelong to Melbourne before seeing anything! When I got to Singapore, I had a prepaid SIM card and for half the price I am paying. The service level just blows Vodafone away. And no contract! Shame on you Vodafone! If people can load a Website faster than ADSL2 on 3G, I am left wondering why you cannot do so even in Melbourne city centre. Gosh!