Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4959 Someone from NSW thinks vodafone is for a telco co., it super s---s!! at 27 Dec 2010 07:47:47 PM
Not only do they have the poorest reception, they have the worst customer service! I finished my 2-year contract with them in July of this year and I wanted out - due to the poor reception mind you. It took me 3 months (still had to pay for those months even when I was not using their service anymore) and a min of 30 min (each time I called which was 8 times) waiting on the phone for a rep to answer and be transfered to the 'cancellation' dept. only to find out they were all "busy" and would give me a call back..of course they did not bother to call back...so there! Will not touch Voda again even with a ten foot pole!