Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5006 Someone from SA thinks vodafone is Pretty fail at 27 Dec 2010 08:03:06 PM
My husband and I are both with Vodafone. Our experience hasn't been as bad as some other people's, but I just wanted to voice our frustrations over voice mail delivery delay and VERY slow data. My husband runs his own business and it looks incredibly unprofessional when he does not return customer's calls on time because he has received their voicemail for 12 hours late. A number of times he has been embarrassed when a customer is forces to ring a second time - telling a customer 'I never got the message' sounds like a crappy excuse! I have been incredibly frustrated over slow data. Just the other day I tried to log on to my bank's online banking site to transfer some funds. I needed to do this before I was able to purchase something. However after 20 minutes the page had still not loaded and I gave up, leaving the shop without being able to make my purchase. This is not at all uncommon. I know all the free Wi-Fi locations around my area and I go to these places to use the Internet because I can't reley on Vodafone. How ridiculous - I pay for data but can't even utilize it! I have not tried to contact Vodafone regarding these complaints but by the sound of things I think it would be pretty pointless.