Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5468 Someone from QLD thinks vodafone is epic fail at 27 Dec 2010 10:19:30 PM
well it really only has been happening for me in the last 6-8 months. I can sit in my lounge room on the goldcoast, and have no reception, but if i walk out side i have 1 bar, and if i go stand in the middle of the road, i get 3 bars, and thats after i have turned the 3g off on my phone, the numerous times i have had a call end with call fail message or the times i have called people only to have it not do anything for 30 secs only to have once again the call fail message on the screen come up, but worst of all was when i was on hold to them, after 15 mins it call failed only to call them back and be on hold for 1hr 45 mins, and the nice indian male spoke to me, and told me that they were upgrading the network thats why their is problems, and he did agree with me that i shouldnt be paying the amount i pay every month as they are not holding up to their end of the bargain, yeah i was shocked that one of their own workers said i should try and get out of the contract and someone will call me back the 26th of nov 2010 today is 27 dec and i am still waiting for that call!
28 Dec 2010 12:42:04 AM: I'm an Idependent ACN Representative,I understand how everyone are totally dissatisfied with the Vodafone phone, internet and customer service qualities. Our ACN customer services are incredible. You can reach them less than 10 mins pratically everytime. They are fast and effiecient and never transfer your call unlike Telstra or Optus as I heard, If you want to know more about us, contact me in my email at cengiz@acnrep.com I loves to turn UNHAPPY customer to HAPPY customer.