Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6020 Someone from VIC thinks vodafone is Sick mof very poor reception at 28 Dec 2010 07:31:21 AM
I've been with Vodafone for several years now and never had much problem until about 12 months ago. Now the best reception I can get in my home in central Geelong is 1 or 2 bars, and as soon as you leave a metropolitan area you get nothing!! We have lots of family in the country and enjoy holidaying down the coast, and we have had to learn to give our relatives the phone number of someone we're staying with if they need to conact us. We are in Warracknabeal at the moment which is a reasonable sized country down but still nothing, and the people we're staying with are shocked as this is the first network they've heard of that doesn't work here. And I distinctly remember asking the salesgirl when I signed up for my new plan about coverage and she said it wouldn't be a problem. And that's just my mobile phone, don't even get me started on the piece of crap that is Vodafone mobile broadband.....the worst thing imaginable!! So glad this site exisits and hopefully it will make Vodaphone pull their finger out and do something before they lose a hell of a lots of very disgruntled customers!