Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6339 Someone from VIC thinks vodafone is Crap service all round! at 28 Dec 2010 10:04:05 AM
After only 12 months with this crap carrier I rang to advise of poor reception. I spoke with an agent (after their 4th attempt to contact me due to no reception and dropouts) who said to me that I could have free service for 3 months and if still unhappy could cancel free of charge. After a further 2 weeks I couldn't take it any more so rang to cancel only to be told that will cost you $1250. I kindly informed them that the previous man said that I would not have to pay they called me a liar! After being on the phone for over 8 hours yes 8 HOURS and still many call dropouts and no reception during this time we came to an agreement of $250. They really are hopeless and would not recommend to anyone! Good luck with the class action I hope it sends them bankrupt as I have lost plenty of money from missing out on work over the time I was customer with them!