Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6434 Someone from QLD thinks vodafone is wost mobile phone server ever. at 28 Dec 2010 11:21:03 AM
We could not get service in our own house. We had to go to the very rear of our block to get access to a tower. The phones would ring but you could not answer them as there was no service. I would only get service on half my way home - on a major highway through Brisbane. We were also charged an extra $100 on one of our bills, we rang the number on the bill to complain. We could not get anyone to understand us, let alone assist us when we finally got through - after over 4 hours at different times on mobile and landline trying to access the number. We even went to the vodaphone office. The person behind the counter was rude and very unhelpful. He said we had to ring the number on the bill!! We ended up paying the money as vodaphone started sending nasty letters. We changed servers and payed off the contract to get away from vodaphone. We can now answer phone calls at home - inside the house. We get messages on the day they are sent not the next day. We have service everywhere we go. We have warned every person we speak to about staying away from vodaphone - we even have a note sending disatisfied customers to this site at our retail store.