26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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6540 Someone from Somewhere else thinks vodafone is Somewhat at 28 Dec 2010 12:55:26 PM
Yeah Voda is not perfect, however you get what you pay for. Everyone is just having a bitch for the sake of it. What is next on the list, windowsfail, holdenfail, iphonefail? If you dont like it, dont use it or go elsewhere!
28 Dec 2010 12:57:44 PM: you dont get it - you cant go elsewhere, or dont use it - when you are locked into a 24 mth contract!!
you are stuck with their shocking service!!
28 Dec 2010 12:59:21 PM: you sound like a voda sales rep to me....
28 Dec 2010 01:04:41 PM: I think you should get a vodafone contract, you sound like someone who needs to learn a good hard lesson. Vodafone can rape you and you can sit back and take it and keep your mouth shut if that is how you see it... Oh and you actually sound a lot like a manager of Vodafone yourself.
28 Dec 2010 01:44:47 PM: I bet if it were your wasted money and your phone issues you would be the first complaining. Why dont you go do something better with your time than reading about issues that clearly dont concern you.

FREAK
28 Dec 2010 03:36:51 PM: i love voadafone because red is my favorite colour. vodafone 123 is great. but i am thinking that if i and all my friends join the class action all of you wingers get less money ha ha ha ha you all get less money!!! so any of you in this for the money forget it!!! i will make sure that the most you get is a little bit of credit. You cannot rely on a mobile as your only means of communication sometimes services dont go as planed. None of you can even begin to say that Vodafone are not offering some compensation or solutions. all of you must be doing your jobs perfectly with no "drop outs" and you all must do everything perfectly. i think we can use all of you as a new age yellow pages full of perfect people
28 Dec 2010 04:48:41 PM: Vodafone made my penis bigger, should be 'vodahugecock'
28 Dec 2010 08:37:50 PM: i heard on wiki leaks that Adam the creator of this site has been offered some money on the side and is going to screw all of you over once he himself benefits.
29 Dec 2010 07:51:24 AM: I'd be all for holden fail
30 Dec 2010 07:24:13 AM: I have not been offered any money nor would I accept any money for this site. This has cost me a lot of time, effort and sleep the past couple weeks. I will maintain this site so long as the main issues aren't fixed as stated in the latest Vodafail update.
14 Jan 2011 05:39:59 PM: There's always going to be drop outs, missed calls data problems. What do you consider a good time to close down? What's your KPI for Vodafone being 'fixed'
15 Jan 2011 11:00:37 AM: @14 Jan 2011 07:39:59 PM Not all of us understand "managementspeak"-eg "What's your KPI" .
I think it is up to Adam and the Vodafail team to decide what they're going to do, and when they're going to do it.
Nice try- turning the attention on to them in an attempt to deflect the focus on the true disaster commonly known as Vodafone.
16 Jan 2011 07:04:50 PM: It was me at 7:39:59 and I'm just wondering what they consider a 'fixed'network and how will they measure it? A KPI is a Key Performance Indicator. Not deflecting just wondering. I have no agenda other then being pro-VHA and as much myth busting as I can be bothered with. Gets ya thinkin though which is great!
20 Jan 2011 01:35:02 PM: @16 Jan 2011 09:04:50 PM Pigs do fly!
Someone who is pro VHA (shareholder? someone who recognises the importance of competition in the telco industry)
As a loose cannon supporter of Vodafail and someone with a slow-burning rage at Vodafone, thank you for being civil. No thank you for asking difficult question. :-)