26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7240 Someone from QLD thinks vodafone is Beyond fail at 28 Dec 2010 05:55:54 PM
I used to have Vodafone for my mobile, now i'm with Virgin, guess what? I went on a road trip to Adelaide, Ballarat and back to Brisbane in the week before Christmas. On Virgin i was without cover for about 4 hours for the whole trip!! Not bad considering at home in suburban Brisbane I get that every day!! And let's not forget the mobile broadband debacle a few weeks ago. I couldn'e get online to submit my BAS statement, so now I have proof that I couldn't, for the ATO thanks to vodafail.com. Oh and of course, i tried to buy a new phone using bonus bank, but hey, guess what they don't accept Commonwealth Bank mastercard debit, so my bonus bank $ are useless, gotta be a legal precedent there!!
28 Dec 2010 05:58:33 PM: Damn it. almost went to virgin first. instead i got ass raped by vodafone
28 Dec 2010 06:00:57 PM: Damn it. almost went to virgin first. instead i got ass raped by vodafone
28 Dec 2010 06:47:56 PM: Hey, I was with Vfucked for over 5 years in country SA, and accepted that in the country reception ain't so great, even on Telstragic 3GEEEwizz. But having a 2G phone seemed to actually help, and then i move back home to Qld, (Gold Coast) it was woeful, got a new Nokia 3GEEEwizz on Vfucked and guess what, got better reception on my old 2G faithful on Vfucked. And of course the wireless broadband was shit too. Moved up to Brissy 6 months ago, still shit, even on 2G. Go Virgin