Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7274 Someone from QLD thinks vodafone is A Let Down at 28 Dec 2010 05:59:52 PM
My husband and myself have been with vodafone for seven years and have never had any dramas until the last probably 6 months. I upgraded to an iphone 3gs about 6months ago and after about 2 months of having it i started to have trouble sending messages and making calls so i went into my local vodafone store to make sure it wasnt the phone itself and they proceeded to tell me it was their network as they werent expecting the iphones to take off and there was too many people on there network and it was in the process of being up graded, well im still witing for that upgrade to be completed as i am now experiencing more and more problems. I can never get a hold ofmy husband (who is with vodafone) i cant get on facebook or my net banking which is a bnig pain in the a$$. I am ready to leave vodafone if this isnt fixed