I recently went to Fiji for 5 days, before leaving I checked my rates on roaming, reset my counter so I knew how long I was talking for and switched off data roaming as advised on the vodafone website and told by staff. I received a text once I landed which said to receive a call would cost $1 per minute yet advice I had was I would only be charged standard call rates, hence I elected to phone back to Australia as it would be cheaper than to receive a call. On the final day my phone had been suspended hopefully they thought it was a security breach yet the numbers they sent me in a text were not working numbers. When I landed back in Brisbane I went to the Vodafone booth at the airport and he had to give me a new sim card but could not activate my phone for outgoing calls or texts. I called the following day and it was re activated but I have a bill for over $2000. $1100 in calls and the remainder in data. I have mananged to get a credit for $866.87 for some of the data roaming but they have not credited me anything back on the calls. My calculations I was on the phone for 4 hours and 30 odd mins and even being generous my calls should not of been over $500.
As for MMS, forget it my son sent some on Christmas day and I received the last one (I think) at 5.23 am this morning. This is a common problem, as is not being able to use the internet e.g. facebook and twitter are the worst on a regular basis. I talk to another Vodafone customer frequently and when he is on the M5 in Sydney and I am on the Gold Coast his phone cuts out on a major motorway.
I have been a Vodafone customer for approx 12 years.