Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7516 Someone from SA thinks vodafone is internet and phone call drop outs at 28 Dec 2010 06:49:50 PM
hello,
i am from sa in the noarlungs area and i have a pre paid service. i have been with vodafone for around 6 years and have really good service untill they decided to buy out the three network and then the problem started. i have been on severals time for around 40 mins each time sometime even longer. wen i first went to vodafone i had no probs service was really good customer service was good and overall vodfone was a good company.
but now i have got an iphone 3g and when people call they get an echoe of them selfs i get call drop out several time a day i have lost work due this problem as i a contrator i need my phone on at all times. i get internet drop outs at night where it wont even log on the net sometimes it will go on the net and it will drop out several time in one night and i sms dont get sent on time my battery life is shit i have to charge it 2-3 times a day and that is on standby most of the time. i have to keep it on the charger while i am making fone calls as it chews through the battery if i dont.
All this f..king shit has only happen since the bought out the 3 network. i used to recommend voadfone to people but now DONT F..KING TOUCH THEM WITH A TEN FOOT BARGE POLE... VODAFONE IS CRAP SERVICE IS CRAP AND THERE CUSTOMER SERVICE WELL THAT IS F..KED AS WELL............
i am from sa in the noarlungs area and i have a pre paid service. i have been with vodafone for around 6 years and have really good service untill they decided to buy out the three network and then the problem started. i have been on severals time for around 40 mins each time sometime even longer. wen i first went to vodafone i had no probs service was really good customer service was good and overall vodfone was a good company.
but now i have got an iphone 3g and when people call they get an echoe of them selfs i get call drop out several time a day i have lost work due this problem as i a contrator i need my phone on at all times. i get internet drop outs at night where it wont even log on the net sometimes it will go on the net and it will drop out several time in one night and i sms dont get sent on time my battery life is shit i have to charge it 2-3 times a day and that is on standby most of the time. i have to keep it on the charger while i am making fone calls as it chews through the battery if i dont.
All this f..king shit has only happen since the bought out the 3 network. i used to recommend voadfone to people but now DONT F..KING TOUCH THEM WITH A TEN FOOT BARGE POLE... VODAFONE IS CRAP SERVICE IS CRAP AND THERE CUSTOMER SERVICE WELL THAT IS F..KED AS WELL............