Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7906 Someone from QLD thinks vodafone is FAIL at 29 Dec 2010 12:28:25 AM
I am with 3 mobile and since it has gone to Vodafone (and therefore using there reception) I find that my phone now has very poor reception in areas that I used to have no problem with when 3 mobile used to use Telstra as it's roaming network.
When we went to the 3 mobile/Vodafone shop at Chermside they told us that they had too many customers which was affecting reception and drop out rates!! We just laughed at them and left.
When my plan is finished I will ensure that I help them lose some customers!
When we went to the 3 mobile/Vodafone shop at Chermside they told us that they had too many customers which was affecting reception and drop out rates!! We just laughed at them and left.
When my plan is finished I will ensure that I help them lose some customers!
You sound rather defensive to me!
Fact is, it doesn't matter which way you slice it, Vodafone are Vodafailing.
29 Dec 2010 03:22:00 AM - if someone has corrected you, do you automatically assume that they work for the company?? If i told you that Microsoft is separate to apple, do you assume that i work for Microsoft??
Goodbye :)
My boarder who has a granny flat 10 metres from where I am typing tis from,is on Voda for both Iphone 1/2 nd gen and mobile broadband.Broadband seems to be the worst offender of them all.Drops out,cannot boot up,ssslllooowww tttooo llloooaaaddd web pages,etc etc,.He has spoken to Voda heaps of time s and they actually blame the wind and rain that we are having in Strathpine [Just north of Brisbane] as the cause for connection failure issues,Apparently there is a Voda call centre in Tassie that he has rung sometimes and is more help that your local indian voda employee.I use a Nokia N95 Plum 1 gig and have just got a Iphone 3rd gen 32 gig,and am next to his laptop and I have full service and his mobike broadband like flickers for 3 bars or so and goes up and down.
bad bad,bad,bad.