Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7929 Someone from SA thinks vodafone is extreamly fail at 29 Dec 2010 03:53:44 AM
My husbands and my phone keeps dropping out numerous time nearly every call. We ring Vodafail to be on hold for an hour(no exageration)to talk to someone i can't understand. I lost my phone and tried to block the IMEI on it. 3 Times i had to call back because my insurance company said it wasn't blocked. Because i was on hold so long i decided to go to a vodafail shop. They couldn't do anything but say "ring them"....I asked them to as the time on hold was redicoulas they were on hold just as long. I have had it my partner is on $100 contract for what he could get now for $50 and they won't change it. I think everyone with Vodafail needs some sort of good will or compensation for the frustration and suffering.