Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8036 Someone from QLD thinks vodafone is Coverage at 29 Dec 2010 07:45:30 AM
I live 10 minutes from the the centre of Cairns. Yet everytime I make or take a call at home, (ground flr unit block)I have to race outside trying not to break my neck at the same time and stand outside usually in my underwear to speak to anyone. I'm sure all near by tenants and the caravan park behind us all the inner workings of my day 2 day business. It also rains a lot in Cairns so I find myself cursing Vodaphone on a daily basis. If I didn't just print a 1000 business cards I would ditch Vodaphone at the first opportunity, I'm seriously considering throwing the business cards in the bin!
I live 10 minutes from the the centre of Cairns. Yet everytime I make or take a call at home, (ground flr unit block)I have to race outside trying not to break my neck at the same time and stand outside usually in my underwear to speak to anyone. I'm sure all near by tenants and the caravan park behind us all the inner workings of my day 2 day business. It also rains a lot in Cairns so I find myself cursing Vodaphone on a daily basis. If I didn't just print a 1000 business cards I would ditch Vodaphone at the first opportunity, I'm seriously considering throwing the business cards in the bin!
29 Dec 2010 09:49:39 AM: You can port the phone to another service provider and keep the number. Then you wouldnt have to worry about the business card cost, you could still use them. Ask any other service provider and they can give you the details.