Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8493 Someone from QLD thinks vodafone is 200% FAIL at 29 Dec 2010 02:25:02 PM
I GET COMPENSATIONS MONTHLY 25 AUD for the REST of my CONTRACT PERIOD !!!!
read here how :
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Ordered 2 months ago the Htc Desire HD 69 dollar cap, started to complain after two weeks, that where ever i go no 3g at all (live in sunshine coast but any direction 100 km east, west, north or west, doesnt matters just bad reception).
I kept on complaining and complaining and would not accept the answers of vodaphone. At the end they gave me 22 months (the rest of my contract) compensation of 25 dollars a month !!!!!
SO KEEP ON COMPLAINING ASK FOR COMPENSATION UNTIL PROBLEMS ARE SOLVED, KEEP ASKING FOR MANAGERS, SAY YOU CANT USE THE SMART FUNCTIONALITIES OF YOUR PHONE, DONT ACCEPT ANYTHING ELSE, SAY VODAPHONE PROMISED YOU A SMART PHONE WITH DECENT 3G COVERAGE. THEY CANT MAKE THEIR PROMISES NOW YOU CANT USE YOUR PHONE FULLY, THATS WHY YOU DONT HAVE TO PAY FOR IT AND YOU WILL BE COMPENSATED FOR THE REST OF YOUR CONTRACT...
EVERYBODY do it !!!! don't accept there excuses !!! Good luck, dont let you get ripped off !
read here how :
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Ordered 2 months ago the Htc Desire HD 69 dollar cap, started to complain after two weeks, that where ever i go no 3g at all (live in sunshine coast but any direction 100 km east, west, north or west, doesnt matters just bad reception).
I kept on complaining and complaining and would not accept the answers of vodaphone. At the end they gave me 22 months (the rest of my contract) compensation of 25 dollars a month !!!!!
SO KEEP ON COMPLAINING ASK FOR COMPENSATION UNTIL PROBLEMS ARE SOLVED, KEEP ASKING FOR MANAGERS, SAY YOU CANT USE THE SMART FUNCTIONALITIES OF YOUR PHONE, DONT ACCEPT ANYTHING ELSE, SAY VODAPHONE PROMISED YOU A SMART PHONE WITH DECENT 3G COVERAGE. THEY CANT MAKE THEIR PROMISES NOW YOU CANT USE YOUR PHONE FULLY, THATS WHY YOU DONT HAVE TO PAY FOR IT AND YOU WILL BE COMPENSATED FOR THE REST OF YOUR CONTRACT...
EVERYBODY do it !!!! don't accept there excuses !!! Good luck, dont let you get ripped off !
29 Dec 2010 03:45:01 PM: Thanks for the advice, I'm currently on hold now and will definately give it ago..might take me a few hours of being on hold though lol