Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8564 Someone from NSW thinks vodafone is at 29 Dec 2010 04:04:19 PM
I initially used Vodafone because they told me that I would have great coverage in my area and over most of eastern NSW and their plans were actually great value. 2 years ago we drove to Melbourne- hardley any coverage along the way, none along Great Ocean Road. and ended up buying a new phone, still with Vodafone because I thought my mobile was faulty. Then had to stay in Melbourne extra night due to Sim card problems. Questioned staff from local shop about this upon our return and was told to list everywhere that coverage dropped and then contact Vodafone with that info. Too many places to even start listing, plus I can't get mobile reception in our house. I have to walk a block away, sometimes 2 to get reception. What is the use of that? Finally gave up this Novemeber and transfered my account to Telstra. I don't have as good a monthly plan as I had with Vodafone, but I guess you get what you pay for. I finally have home reception, all the way mostly to work (an hours drive) and at work. Yay!! Vodafone GONE!!!!!!!! Thank you for taking on the task.