Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8599 Someone from NSW thinks vodafone is Have been allowed to cancel my contract with 3mobile at 29 Dec 2010 05:02:02 PM
Updated news with my 3mobile contract.
Well ive contacted 3mobile again today in regards to their poor network service they are providing me. Ive been in contact with them 10+ time about this issue over the past few months.
They told me today i will be allowed to cancel my contract with them. First they asked if i wanted to go to Vadafone, and i told them the issues they are having, she told me she knew about this, but she had to ask.
As i wanted to keep my Iphone, they told me all i have to do to keep this and cancel the contract is pay out the remaining money owing on my phone ($300) Which i will be doing and think is fair
Long story short, it looks like you really have to complain to them a few time about your issues/problems before they are willing to do anything.
Craig from Mascot
Well ive contacted 3mobile again today in regards to their poor network service they are providing me. Ive been in contact with them 10+ time about this issue over the past few months.
They told me today i will be allowed to cancel my contract with them. First they asked if i wanted to go to Vadafone, and i told them the issues they are having, she told me she knew about this, but she had to ask.
As i wanted to keep my Iphone, they told me all i have to do to keep this and cancel the contract is pay out the remaining money owing on my phone ($300) Which i will be doing and think is fair
Long story short, it looks like you really have to complain to them a few time about your issues/problems before they are willing to do anything.
Craig from Mascot