Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8800 Someone from VIC thinks vodafone is massive failing. at 29 Dec 2010 10:21:13 PM
i called them to find out why i could not access the internet, 3 hours on hold waiting, was escalated to tech help, 3.5 hours going threw my computer settings to no effect! the issue i had (and still have) is im either get told no device connected, page wont load, or it takes half hour to half load befor telling me device not found internet can not connect to server. re installed the modem, reset the computer ect, ect, ect. then had the "problem escelated" and put on hold to go to a higher tech help, after 2 hours on hold was cut off. called them back the next day and was on hold for 6 hours never got threw to a person at all!
realy not happy, hopefully i can use the last of my credit befor it expiers, with this poor internet conection, i cant see that happening.
NOT HAPPY!!!!! been with vodaphone 5 years, after that, once my credit runs out, im out, unless they rectify the problems and make up to ALL there customers for the problems.
realy not happy, hopefully i can use the last of my credit befor it expiers, with this poor internet conection, i cant see that happening.
NOT HAPPY!!!!! been with vodaphone 5 years, after that, once my credit runs out, im out, unless they rectify the problems and make up to ALL there customers for the problems.