Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8941 Someone from ACT thinks vodafone is very screwed at 30 Dec 2010 09:14:33 AM
Can someone help me understand how Vodafone is allowed to continue to sign up customers using misleading and deceptive practice (by omission)?
At bare minimum, their coverage map is obviously overstated, or at minimum, outdated.
Would these breaches lead to jail time for some Vodafone executives, or simply hefty fines?
Please, please ACCC. HELP!
At bare minimum, their coverage map is obviously overstated, or at minimum, outdated.
Would these breaches lead to jail time for some Vodafone executives, or simply hefty fines?
Please, please ACCC. HELP!
They have actually started on the network upgrades, you cant come up with approvals for that shit in 3 or 4 weeks, this issue was addressed ages ago by the head of Google and networks have been scrambling to meet the capacity issues that will be faced based on the demand for smart phones, Vodafone are simply running late! OPTUS just spent a stack on upgrading their network to deal with it and it's working beautifully, but it really is that Vodafone just aren't ready yet!