Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8971 Someone from NSW thinks vodafone is 100% FAIL at 30 Dec 2010 09:37:07 AM
Constant Network dropouts and poor reception. Currently been without service since 23rd December 2010... One Week with NO SERVICE!!
I also receive voicemails from OTHER peoples voicemail boxes. I get a phone call, answer the phone and then all these random voicemail messages from multiple peoples voicemail boxes begins playing back to me.
Vodafone has a lot to answer for and I have submitted my complaint to the TIO. Vodafone needs to release me and wife from the remainder of our contract with no financial penalties and we will port our numbers to another service provider who can provide the service they promised.
I have been a loyally Vodafone customer for over 10 years but in the last 6months the service has become so POOR it is unusable and I can no longer tolerate this unacceptable service.
It is almost 2011 and this type of service should not be allowed in this day and age.
Totally disappointed
--Doug
I also receive voicemails from OTHER peoples voicemail boxes. I get a phone call, answer the phone and then all these random voicemail messages from multiple peoples voicemail boxes begins playing back to me.
Vodafone has a lot to answer for and I have submitted my complaint to the TIO. Vodafone needs to release me and wife from the remainder of our contract with no financial penalties and we will port our numbers to another service provider who can provide the service they promised.
I have been a loyally Vodafone customer for over 10 years but in the last 6months the service has become so POOR it is unusable and I can no longer tolerate this unacceptable service.
It is almost 2011 and this type of service should not be allowed in this day and age.
Totally disappointed
--Doug