Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8984 Someone from NSW thinks vodafone is at 30 Dec 2010 10:01:56 AM
I too have been a long serving customer of Vodafone. Since 3G has become the major provider for phones these days, It has become apparent that the service is shocking. I also thought it was my new iPhone 4 after reading about its reception problems in America, however Apple insisted that this isnt such an issue in Australia. After discussing with friends and family (All too on Voda) I concluded that its Vodafones network issues. Dropping out in the middle of Conference Calls with over-seas counterparts, business deals, the phone is something you need to work when you need it, we shouldnt have to wait for the reception to pick up.
I also have a USB Modem with Vodafone, I often only receive 1 3G bar of reception if it doesn't kick over to EDGE network; and thats on the occasion it works at all- USELESS!
I also have a USB Modem with Vodafone, I often only receive 1 3G bar of reception if it doesn't kick over to EDGE network; and thats on the occasion it works at all- USELESS!