Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8989 Someone from VIC thinks vodafone is shite at 30 Dec 2010 10:08:30 AM
In my area Vodafone jumps from no service to searching to vodafone mobile covereage to vodafone 3G. It sucks my battery life dramatically and quite frankly gives me the shits.
When i have full reception on 3G my internet usage is slow if it works at all, but get this, when i have 1 bar of reception on 3G the internet on my phone is still slow but works continuously ! i don't get it !
Ok and finally i drop out of calls constantly even when i have full reception ! I receive messages sometimes 3-4 days later and mms' sometimes takes 2-3 hours of continuous trying to send them through.
One query i do have is, do all these people use iphones ?
When i have full reception on 3G my internet usage is slow if it works at all, but get this, when i have 1 bar of reception on 3G the internet on my phone is still slow but works continuously ! i don't get it !
Ok and finally i drop out of calls constantly even when i have full reception ! I receive messages sometimes 3-4 days later and mms' sometimes takes 2-3 hours of continuous trying to send them through.
One query i do have is, do all these people use iphones ?
Personally my work iPhone on the NextG network is faultless, my personal Nokia on the Vodafone network is useless :(