Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9087 Someone from WA thinks vodafone is Super Epic Fail at 30 Dec 2010 01:11:50 PM
I had Voda phone in Merredin WA for a few years I could very rarely get service in our house & at times had to drive to a couple of spots in town where service was good to use the phone.
I complained a few times & was told it was due to work being done on their equipment, I have ditched them now & gone with Telstra.
They also managed to wrongly put a mark on my credit file with Veda, took me days to sort that out, which cost me in phone calls,time & grief as we were applying for finance.
No apogees & no compensation I will never again have anything to do with VodaPhone.
I complained a few times & was told it was due to work being done on their equipment, I have ditched them now & gone with Telstra.
They also managed to wrongly put a mark on my credit file with Veda, took me days to sort that out, which cost me in phone calls,time & grief as we were applying for finance.
No apogees & no compensation I will never again have anything to do with VodaPhone.