Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9263 Someone from NSW thinks vodafone is Vodafone has withdrawn their phone number from telstra! at 30 Dec 2010 07:04:18 PM
I called Telstra today to get the number of the Vodafone Customer'Care' number other than the 1555 number that i was waiting on for 1 hour & 45 minutes only to be told that the listed number had been withdrawn by Vodafone and no longer available..... That is true vodafone customer 'care'
30 Dec 2010 08:16:45 PM: The other number is 1300650410 but goes to the same place. That's the only other number I know of. Why are you calling Telstra for that and getting angry at Vodafone when Telstra can't help?