Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9781 Someone from QLD thinks vodafone is Super Fail at 1 Jan 2011 02:19:52 PM
I have been with vodafone for 14 years and also have noticed the service/reception sliding in the last few years. I have family on vodafone network interstate and it's cheaper for us to use our mobiles to talk, BUT WE CAN'T! My dad tried to call me about 3 times on Christmas morning, with constant drop outs, or going straight to my voicemail as there was ZERO service. I have just moved house and thought (rather hoped) that the service may improve being in a higher area, but I am still as disappointed as ever. I have been told that I can switch to a new carrier without having to pay exit costs as vodafone admit to rubbish service. I have emailed vodafone to find out what I can do. I am completely fed up with them and the lack of service. :-(
1 Jan 2011 02:33:02 PM: yeah, nobody wants to talk on christmas day on the mobile. Same thing happened to me at midnight on new years... couldnt get through because of the MILLIONS of people wanting to get through as well...