26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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12924 Someone from SA thinks their gain is Great at 18 Jan 2011 01:52:16 PM
By spreading the word that Vodafone is having real network problems, we are actually helping the company fix their problem: their network cannot support the vast merged amount of clients from both 3 and themselves. Thus, when many of us leave Vodafone, it will give them an easier time to upgrade the towers between Jan - March 2011. Then once their network is up to scratch, they wont have high excess of clients bogging the VHA network. That would be an excellent start. It will be then, they can regain new potential customers and great reputation. My Vodafone mobile broadband 3G service was down for 7 business days. Right now, it's back online with full 5 bar signal and full speeds. This is only my case and the tower in my area. It will take time for them to resolve the national network issues for everyone.
21 Jan 2011 09:36:00 AM: you make the assumption that the fools will proactively increase network capacity BEFORE there is real demand for it. hmm doubt it. agree they will fix the stability of the existing network, but future capacity??....