26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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13249 Someone from NSW thinks their gain is Neutral at 21 Jan 2011 07:15:42 AM
I've never had a problem with Vodafone (reception never fails, 3g works well).

I don't know why other people have so many problems...
21 Jan 2011 10:43:10 AM: a vodafone employee using Telstra :-p
21 Jan 2011 03:37:51 PM: yep .. absolutely :-)
21 Jan 2011 11:25:46 PM: HAHAHAHAHAHA They must live within 10 meters of a Vodafone tower, standing outside with an external antenna :P
22 Jan 2011 07:30:14 PM: That makes sense to me, someone with no friends to call or receive calls from, wouldnt know what its like for those of us who depend on our fones for our livelihoods, who regularly experience voda's failures.
trust me, it happens.
24 Jan 2011 10:50:36 AM: aha.. your a vodafone employee...without friends who's using a Telstra phone. :-) HEH
26 Jan 2011 07:08:23 PM: I'm in the same boat pretty flawless. Managed to avoid Nokia and Iphone handsets though.
31 Jan 2011 07:30:08 AM: I had broadband problems (got contract cancelled) but I haven't had issues with my phone. Meant to be getting the Iphone4 this week. I guess I'll have to wait and see what happens. I'm not too bothered though as I know the avenues to take (thanks Vodafail) if issues to occur.