26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
Share on facebook
13916 Someone from SA thinks their gain is Good at 21 Jan 2011 02:23:55 PM
I am with 3. They offer great coverage, never have drop outs where I live in the hills. Plans are excellent too. Always had great assistance in there stores and over the phone. Have seen no change since they have teamed up with Vodafone, not sure why you would not recommend 3 on the alternatives page?? Actually got my son off of Vodafone prepaid coz the coverage was crap and moved him to 3 too.
22 Jan 2011 05:22:13 PM: Are you crazy! Vodafone and three are the same thing, what planet are you on!
22 Jan 2011 06:26:43 PM: 07:22:13 What planet are you on? 3 and voda are managed partners, seperate networks, different towers, I think 3 even share some towers with telstra
15 Feb 2011 11:16:42 AM: They may be the same company now but they have yet to integrate most of their systems and networks. The only one I know of as having being definately integrated is their credit checking department.

It is quite possible that 3 service is very different from vodafone service for now.
29 Jun 2011 11:25:04 PM: it is a completely different network, if you going to post on here at least know what you're talking about.