26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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14107 Someone from QLD thinks the report is iphone at 22 Jan 2011 07:00:38 AM
I have had nothing but poor service and signal from vodafone for the past 3 years. I was sold a iphone 3 by one of there stores in an area that dosnt support this phone and its signal. I then complaind several times and told them i would cancel my contract due to these issues. they sent me a iphone 4 and it arrived on the 18th/1/11. since then i have not been able to use this phone due to it being doa. i have called them 12 times in the last 4 days only to have been on holed an average of 47mins then to be told when i wasnt hung up on that the people i needed to speak to were not open or not there and then was disconected only to have to ring and wait the 45-50mins before speacking them again. I still have not had this issue resolved. All i want is my hanset to be replaced by a Vodafone store so i know it works before i take it home.