26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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14787 Someone from SA thinks their gain is good at 27 Jan 2011 08:35:39 PM
TIO TIO TIO, thats all you can do, and basically went to telstra where i have no more coverage issues dropp outs, i couldnt even sms people to croatia/bosnia as vodafone a global company didnt have an agreement to those countries , what a joke
30 Jan 2011 06:02:15 PM: what is TIO?
30 Jan 2011 06:06:01 PM: The TIO stands for the Telecommunications Industry Ombudsman ... They are who you contact after you have contacted Vodafone and Vodafone are unable to resolve your issues for you. Basically they can help you get out of your contract penalty free, resolve any issues you may be having with either your telco or isp etc...Check out the How To Complain link at the top of the page for more information.

Vodafail.com Moderation Team
31 Jan 2011 03:13:48 PM: Whats Telstra?