Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Comment on the Vodafail Report
|ACT (5)||Everywhere (139)||NSW (61)||NT (1)||QLD (19)||SA (4)||Somewhere else (5)||TAS (1)||VIC (31)||WA (12)|
17913 Someone from NSW thinks the report is Vodafone... you've lost a 7 year customer at 12 May 2011 09:57:51 AM
Having been with Vodafone for over 7 years as a Pre Paid Customer, I have finally reached the end of my tether. I can't begin to express my frustration here and reount my experience of the past week and the poor service I have received, but let's just say after 7 years as a loyal customer, (and a total spend of more than $6000)I am switching Telcos immediately. Never before have I been more disappointed in a company as they continue to fail their customers. Way to go Vodafone, and Mr Dewes, you really need to do something about your staff in the Vodafone George Street Sydney store.