26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

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20292 Someone from NSW thinks their gain is Happy - Finally at 11 Dec 2011 08:43:51 AM
Re Dudley Tower - Redhead 2290
Ive posted here before about my reception problems.
Ive had my expiry period and data usage topped up, to keep me happy.
Vodafone also sent me a free Mega-Modem even though Im a Pre-paid customer.
I told them they were stuck with me as I had bought a couple of 12 month top ups.
Recently my download speed has been more than adequate.
Line Speed 4.35 MBPS, Download Speed 544KB/s (0.53MB/s).
At the slowest I was only getting less than dial-up speeds.
Now with the new Modem / 850 network all is fine.
So Im Happy.
Thank you Vodafone
26 Dec 2011 02:34:00 PM: I read somewhere that there is a new tower planned for Redhead April 2012
23 Jan 2012 03:50:29 PM: I hope so. Just moved to Caves Beach and if I want 1 bar of service I need to stand outside in the middle of the culdersac.Theyre changing me over to 3 I think. Not easy fully understanding someone whos first language isnt English.