26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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21129 Someone from VIC thinks the report is no reception/defaulted me at 15 Mar 2012 08:04:33 PM
I moved to a country area. spoke many times with vodafone.rebooted phone lost all contacts.i refused to pay bill until solved. $47 i owed. turned phone off for 12months. made contact with vodafone. still no reception..rang back 2011 Nov sick of waiting and they said i had another bill outstanding payed $140+ with out asking. this was the $47 plus expenses....hadnt used my phone or turned it on in 12months....they got the money out of me as i just wanted to pay and get out of there...GUESS WHAT i just found out today 15/3/12 they defaulted me on the $47 dollars and i cant borrow money. they failed to notify me of default..it was done out of spite because of my anger i believe....